Privacy and Refund Policy

General Information

This Privacy Policy defines the rules for processing and protecting the personal data of individuals using the online store operating at wishfulland.com. The store is operated as an unregistered business activity.

Personal Data Administrator

The administrator of your personal data is Filip Różalski, residing at Krawiecka 12 Zgierz 95-100, contact e-mail address: wishfullandband@gmail.com.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at wishfullandband@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Purpose and Legal Basis of Data Processing

Your personal data is processed for the following purposes:

Order Fulfillment and Shipping: (first name, last name, delivery address, phone number, e-mail) – based on Art. 6(1)(b) of the GDPR (necessity for the performance of a sales contract).

Returns and Complaints Handling: – based on Art. 6(1)(b) and (c) of the GDPR (legal obligation resulting from consumer rights regulations).

Invoicing and Accounting Purposes: – based on Art. 6(1)(c) of the GDPR (legal obligation to store tax documentation, should you request a receipt/invoice).

Data Retention Period

Data related to order fulfillment will be stored for the period necessary to execute the contract, and subsequently until the expiry of the limitation period for claims under the contract (including the return/complaint period) and for the period required by tax law regulations (in the event that a receipt/invoice is issued).

User Rights

You have the right to: access your data, rectify it, erase it (“the right to be forgotten”), restrict its processing, and lodge a complaint with the President of the Personal Data Protection Office (UODO) if you believe that the processing violates GDPR regulations.

Cookies Policy

The website does not use analytical or marketing cookies (we do not track you). The website uses only necessary technical cookies generated by the WordPress and WooCommerce systems. They are essential for the proper functioning of the store, including remembering products added to the cart during shopping. You can block them in your browser settings, however, the store may then not function correctly.